New Patients Your First Visit, From Hello to Game Plan No referral needed. No commitment required. Here is exactly what happens when you bring your eyes — and everything that hasn’t worked — to a specialty practice. Book Your Free Consultation Call (248) 545-2800 ★★★★★ 5.0 · 151 Google Reviews ✓Free Specialty Consultation ✓Risk-Free Fit Guarantee What To Expect A typical first visit, minute by minute Every case is different — complex eyes get more time, not less. But here is how most first visits unfold. :00 Welcome & your story Before any machine touches your eyes, we listen. Your symptoms, your history, the lenses that failed, the doctors who said “just live with it.” The more we know about what hasn’t worked, the faster we find what will. :15 Advanced diagnostics This is where a specialty practice earns its name. Eaglet Eye profilometry builds a precise 3D map of your eye’s surface, alongside corneal topography, dry eye analysis, and whatever else your case calls for — run as many times as Dr. Kresch feels necessary, never limited by an insurance plan. :40 A real conversation with Dr. Kresch Not a two-minute pop-in. Dr. Kresch walks you through what she sees in plain language — what is going on with your eyes, what your options are, and what she would do if they were her own. :55 Your game plan You leave knowing exactly what comes next: the recommended approach, the timeline, and the investment — explained up front, with superbill reimbursement and payment options laid out clearly. No pressure, no commitment. Plan for about an hour. If your case needs more time, it gets more time — that is the point. Come Prepared What to bring to your first appointment None of this is mandatory — just bring yourself and your questions if that is all you have. But each item on this list helps Dr. Kresch see the full picture faster. And bring your skepticism, too. If you have been told nothing more can be done, you are exactly the kind of patient this practice was built for. First Visit Checklist ✓Your current glasses and contact lenses — including the boxes or vials they came in ✓Old prescriptions or eye records, if you have them (optional) ✓Your insurance card — for your superbill, so you can seek reimbursement ✓A list of eye drops and medications you use ✓Sunglasses for the drive home, in case your visit includes dilation Why So Thorough? Because complex eyes don’t fit a 15-minute slot Keratoconus, post-surgical corneas, severe dry eye, lenses that never felt right — these are the cases we exist for. That is why we are out-of-network by choice, why we map eyes with profilometry-designed scleral lenses, and why your first consultation is free. 5.0 ★151 Google Reviews Columbia & KresgeDr. Kresch’s training Risk-FreeFit Guarantee Good To Know First-Visit Questions How long will my first visit take? Plan for about an hour. Specialty evaluations involve more diagnostics and more conversation than a standard eye exam — and if your case needs more time, Dr. Kresch takes more time. Is the consultation really free? Yes — your specialty consultation is free, with no commitment and no pressure. It exists so you can get real answers about your eyes before deciding anything. Do I need a referral to make an appointment? No referral needed — you can book directly. We also work closely with referring optometrists and ophthalmologists across Michigan and co-manage care with corneal surgeons when needed. Will my eyes be dilated? Can I drive home? Some evaluations include dilation and some do not — it depends on what your eyes need, and we will tell you before anything happens. If you are sensitive to light after dilation, sunglasses help, and you are welcome to bring a driver if you prefer. Do you see children? Yes. Alongside specialty lens care, we offer myopia management to help slow nearsightedness progression in children — an investment in their long-term eye health. What does it cost, and will insurance help? Your consultation is free, and the investment for any recommended care is explained up front before you commit. We are out-of-network by choice, and most patients can seek reimbursement with the superbill we provide. See our Insurance & Payment Options page for the full picture — HSA/FSA, CareCredit, and our Medicaid need-based program included. I’ve been told nothing more can be done for my eyes. Should I still come in? Yes. Complex corneas, post-transplant eyes, severe dry eye, and contact lens intolerance are exactly what we specialize in. Many of our patients arrived after being told to “just live with it” — and left seeing clearly. Where are you located? We’re at 17000 W 10 Mile Rd in Southfield, serving all of Metro Detroit — Royal Oak, Troy, Farmington Hills, Birmingham, Oak Park, and beyond. Call (248) 545-2800 or book online. Ready When You Are Bring us the case no one else could solve One free consultation. Every question answered. A clear plan for your eyes — before you commit to anything. Book Your Free Consultation Call (248) 545-2800 17000 W 10 Mile Rd, Southfield, MI · Serving all of Metro Detroit