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Michigan Contact Lens

New Patients

Your First Visit, From Hello to Game Plan

No referral needed. No commitment required. Here’s exactly what happens when you bring your eyes — and everything that hasn’t worked — to a specialty practice.

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What To Expect

A Typical First Visit, Minute by Minute

Every case is different — complex eyes get more time, not less. But here’s how most first visits unfold.

:00

Welcome & Your Story

Before any machine touches your eyes, we listen — your symptoms, your history, the lenses that failed, the doctors who said “just live with it.” The more we know about what hasn’t worked, the faster we find what will.

:15

Advanced Diagnostics

This is where a specialty practice earns its name. Eaglet Eye profilometry builds a precise 3D map of your eye’s surface, alongside corneal topography, dry eye analysis, and whatever else your case calls for — run as many times as Dr. Kresch feels necessary, never limited by an insurance plan.

:40

A Real Conversation with Dr. Kresch

Not a two-minute pop-in. Dr. Kresch walks you through what she sees in plain language — what’s going on with your eyes, what your options are, and what she’d do if they were her own.

:55

Your Game Plan

You leave knowing exactly what comes next: the recommended approach, the timeline, and what’s involved — explained up front, with superbill reimbursement and payment options laid out clearly. No pressure, no commitment.

Plan for about an hour. If your case needs more time, it gets more time — that’s the point.

Come Prepared

What to Bring to Your First Appointment

None of this is mandatory — just bring yourself and your questions if that’s all you have. But each item helps Dr. Kresch see the full picture faster. And bring your skepticism, too: if you’ve been told nothing more can be done, you’re exactly the kind of patient this practice was built for.

  • Your current glasses and contact lenses — including the boxes or vials they came in
  • Old prescriptions or eye records, if you have them (optional)
  • Your insurance card — for your superbill, so you can seek reimbursement
  • A list of eye drops and medications you use
  • Sunglasses for the drive home, in case your visit includes dilation

Why So Thorough?

Because Complex Eyes Don’t Fit a 15-Minute Slot

Keratoconus, post-surgical corneas, severe dry eye, lenses that never felt right — these are the cases we exist for. That’s why we’re out-of-network by choice, why we map eyes with profilometry-designed scleral lenses, and why your first consultation is free.

Good To Know

First-Visit Questions

How long will my first visit take?
Plan for about an hour. Specialty evaluations involve more diagnostics and more conversation than a standard eye exam — and if your case needs more time, Dr. Kresch takes more time.
Is the consultation really free?
Yes — your specialty consultation is free, with no commitment and no pressure. It exists so you can get real answers about your eyes before deciding anything.
Do I need a referral to make an appointment?
No referral needed — you can book directly. We also work closely with referring optometrists and ophthalmologists across Michigan and co-manage care with corneal surgeons when needed.
Will my eyes be dilated? Can I drive home?
Some evaluations include dilation and some don’t — it depends on what your eyes need, and we’ll tell you before anything happens. If you’re sensitive to light after dilation, sunglasses help, and you’re welcome to bring a driver if you prefer.
Do you see children?
Yes. Alongside specialty lens care, we offer myopia management to help slow the progression of nearsightedness in children — an investment in their long-term eye health.
What’s the cost, and will insurance help?
Your consultation is free, and the cost of any recommended care is explained clearly up front before you commit. We’re out-of-network by choice, and most patients can seek reimbursement with the superbill we provide. See our Insurance & Payment Options page for the full picture — HSA/FSA, CareCredit, and our Medicaid need-based program included.
I’ve been told nothing more can be done for my eyes. Should I still come in?
Yes. Complex corneas, post-transplant eyes, severe dry eye, and contact lens intolerance are exactly what we specialize in. Many of our patients arrived after being told to “just live with it” — and left seeing clearly.
Where are you located?
We’re at 17000 W 10 Mile Rd in Southfield, serving all of Metro Detroit — Royal Oak, Troy, Farmington Hills, Birmingham, Oak Park, and beyond. Call (248) 545-2800 or book online.

Ready When You Are

Bring Us the Case No One Else Could Solve

One free consultation. Every question answered. A clear plan for your eyes — before you commit to anything.

17000 W 10 Mile Rd, Southfield, MI · Serving all of Metro Detroit